FAQs
How can i contact Restrova?
You can reach us anytime at support@restrovastore.com. Our team replies within 24 hours, Mon–Fri.
Do you ship Worldwide?
Yes — we proudly ship worldwide.
Can i change or cancel my order?
We process orders quickly, so changes or cancellations must be requested within 12 hours of purchase. Contact us immediately if you need to update anything.
What payment methods do you accept?
We accept all major debit/credit cards, PayPal, and secure checkout options.
When will my order be processed?
Orders are processed within 1–3 business days after payment is confirmed.
How long will it take to receive my order?
Most orders arrive within 7–14 business days, but please allow up to 3 weeks depending on your location and product availability.
Will i be charged with customs or taxes?
Customs or taxes may apply depending on your country’s laws. Please check with your local customs office for details.
How do i return an item?
Email us at support@restrovastore.com with your order number and reason for return. We’ll provide instructions for sending it back.
What if the item(s) i received are defective/incorrect/damaged?
contact us within 7 days of delivery with photos of the issue, and we’ll arrange a replacement or refund.
When will i receive my refund?
Refunds are processed within 5–10 business days after we receive and inspect your returned item.